FAQPreparing your fileDelivery & returnsTermsPrivacy
DXF, DWG, STEP, PDF, JPG or PNG through the quote form. Instant online quoting (coming soon) will take DXF, STEP and IGES files or a zip. A DXF or DWG at 1:1 scale is best. For simple shapes a sketch or photo will do.
A drawing, how many you need, the material, grade and thickness, and any folding, welding or powder coating.
We come back with a written quote and a lead time. [Jack to confirm] typical reply time.
Yes. We cut one-offs all the time. Very small jobs are subject to a minimum charge, included in your quote.
Normally we do. Tell us the grade and thickness and we'll order it in for your job.
Mild steel 0.9–32mm, stainless steel 0.9–30mm, aluminium 1.5–12mm and brass or copper 1–15mm.
We cut flat sheet and plate up to 3000×1500mm.
No. We cut flat sheet and plate only.
Typical accuracy is ±0.1mm on our 6 kW Amada ENSIS 3015 AJ fibre laser. Very thick plate and fine features may vary; ask if a dimension is critical.
Yes. We can fold, weld, assemble and powder coat your parts so they come back ready to use.
Turnaround can be as quick as 1 day, depending on the job. Every quote comes with a written lead time.
Yes. We deliver across the UK on our standard pallet or FedEx rates, or you can collect from Shobdon, Herefordshire.
[Jack to confirm]
We cut one-offs and repeat batches. [Jack to confirm] any upper limit.
[Jack to confirm] payment methods and whether trade accounts are available.
Parts are made to your drawing, so they can't be returned unless they are faulty. See delivery and returns.
Instant online quoting is coming soon. You'll be able to upload DXF, STEP or IGES files, choose material, thickness and quantity, see a price with and without VAT and order online. Until then, use the quote form.
Usually, yes. Send it anyway and we'll check it. Once instant quoting is live, DXF files will be repaired automatically.
Yes. Your files are only used to quote and make your parts. See our privacy policy.
A clean file means a faster, more accurate quote.
Draw in millimetres at full size (1:1). Send a DXF or DWG with only the cut geometry on it: no title blocks, dimensions or borders.
Every outline and hole must be a closed shape. Join open ends and delete duplicate or overlapping lines.
Convert text to outlines (curves) before saving, so your lettering cuts exactly as drawn.
As a rule, keep holes at least as wide as the material is thick. Smaller holes may need drilling instead. Ask if you're unsure.
Cut-out letters and shapes with islands (like the middle of an O) need bridges to stay attached, or they'll fall out.
Typical accuracy is ±0.1mm. Mark any critical dimensions on a PDF so we can check them.
Send the flat pattern if you have it. A STEP file of the folded part also works: it can be unfolded to a flat pattern.
Name each file clearly with the quantity for each. A zip of files is fine, and STEP assemblies can be split into parts.
For simple shapes a dimensioned sketch or photo is fine. We'll check it can be made as drawn.
